Privacy policy
Last updated: October 2026
This policy explains what information Zhuzhou Soonmao Furniture Co., Ltd. ("Soonmao", "we") collects through this website, why we collect it, and the choices you have. It applies to https://www.soonmao.com and the enquiry forms on it.
1. Information we collect
We collect the information you provide through our contact and enquiry forms — typically your name, company, email, phone, country, quantity and project details. We also collect basic, anonymised analytics about how the site is used, such as pages viewed and approximate region, to improve the content.
2. How we use it
- To respond to your enquiry and prepare a quotation.
- To sample, manufacture and document an order if we proceed.
- To send occasional, relevant updates only where you have asked for them.
- To understand which content helps buyers, and improve it.
3. Sharing
We do not sell your information. It is shared only with the people inside Soonmao who handle your project, and with logistics partners strictly to fulfil an order you have placed. Aggregated, anonymised analytics may be processed by our analytics provider.
4. Retention
Enquiry information is kept for as long as needed to serve the enquiry and any resulting order, and is removed when no longer required. You may request deletion at any time.
5. Your rights
You may request access to, correction of, or deletion of your personal information by writing to jacky@soonmao.com. We will respond within the period required by applicable law.
6. Contact
Questions about this policy can be sent to jacky@soonmao.com.